Money Back Guarantee

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Get the item you ordered or your money back—it’s that simple.

Our Money Back Guarantee applies to virtually everything on our site, and there’s no extra fee for coverage. It’s automatic and covers your purchase price plus original shipping on eligible purchases. Follow these steps to get your refund.

Contact Your Seller

If an item hasn’t arrived or isn’t as
described, go to your account , select the
item in your purchase history, and
reach out to your seller.

Not resolved? Let us know.

If you’ve talked to your seller and the
issue still isn’t resolved after three
business days, contact us.